Shield Security, Inc. Terms of Service
Last Update: March 28, 2025
PLEASE MAKE SURE YOU FULLY READ AND UNDERSTAND THESE TERMS AND
KEEP THEM FOR FUTURE REFERENCE. THESE TERMS INCLUDE A WAIVER OF
YOUR RIGHT TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS AND
AN AGREEMENT TO RESOLVE DISPUTES BY ARBITRATION ON AN INDIVIDUAL
BASIS.
The Terms and Conditions (the “Terms”) are a legally binding contract between (a) you, the end user (“you”, “your”, “user”); and (b) Shield Security, Inc., a Delaware corporation and its applicable subsidiaries, divisions, and affiliates (collectively, “Shield”, “we”, “us”, or “our”).
These Terms govern your access to the software, services, websites, and applications (collectively, the “Services”) offered by Shield through our website located at https://pay.getshield.xyz/ (“Site”). These Terms supersede and override all prior Terms pertaining to your use of Shield’s Services.
By using the Services, you agree that you are at least the legal age of majority in the jurisdiction in which you reside. The Services are only offered and available to users who are at least eighteen (18) years of age or older. By entering, accessing, browsing, submitting information to, or otherwise using the Services, you acknowledge and agree to the Terms. If you do not agree to these Terms, please do not access or use the Services. By accessing or using the Services, you are acknowledging that you are read, understand, and agree, without limitation or qualification, to be bound by these Terms, including our Privacy Policy, which is incorporated into these Terms by reference.
We reserve the right to modify these Terms at any time, at our sole discretion. Any updates to the Terms will take effect immediately upon posting, and by continuing to use the Services, you accept the updated Terms. It is your responsibility to review these Terms periodically for any changes.
We reserve the right, at our sole discretion, to modify or discontinue any part or all of the Services, or restrict your access to them, at any time without prior notice. Shield will not be held responsible to you or any third party for any changes, limitations, or termination of Services.
These Terms are provided in English. We do not guarantee the accuracy of any translations. In case of any discrepancies between the translated versions and the English version, the English version will prevail.
REGISTRATION
To be granted access to the Services, you must first create an account with Shield by providing a valid email address and creating a password. You must successfully pass Identity Verification to utilize the Services.
IDENTITY VERIFICATION
By using our Services, you acknowledge and agree that in order to access features of Shield, you must complete an identity verification process. This process may require you to provide various details, including but not limited to:
● Entity Information: Name, Employer Identification Number (for U.S. entities), website URL, phone number, email address, region and date of formation, legal structure, mailing address, business purpose, nature of operations, and intended transaction volume.
● Documentation: Formation documents, proof of good standing, self-certification of regulatory status, relevant regulatory authority and license details, and a copy of your anti-money laundering (AML) program if applicable under the Bank Secrecy Act (BSA).
● Wallet Information: All wallet addresses you will use with Shield.
● Ownership & Key Personnel: Names of individuals or entities holding at least 25% ownership ("Beneficial Owners") and details of officers, directors, and authorized users ("Key Personnel").
For individual Beneficial Owners and Key Personnel, you may need to provide: Full name, email, address (street, city, state, zip code), date of birth, Social Security or Tax ID number, and identification documents (e.g., passport for non-U.S. owners).
For entity Beneficial Owners, required details may include: Entity name, Tax ID and issuing country, jurisdiction of formation, proof of address, and formation documents.
Failure to provide the requested information may restrict your access to Shield features. We are not liable for any losses resulting from non-compliance with these requirements.
Verification & Fraud Prevention
You authorize us to conduct necessary identity verification checks, either directly or through third parties, to confirm your identity and prevent fraud or financial crimes. This may involve sharing your personal data with fraud prevention or financial crime agencies.
Third-Party Verification Services
Identity verification may be conducted through Persona, Beam, or Bridge. By using Shield, you also agree to the Terms and Privacy Policies of these providers. Any personal data shared between Shield and these providers is subject to Shield’s Privacy Policy.
Wallet Screening for Compliance
The wallet addresses you provide may be screened forregulatory compliance, potentially using third-party vendors. If we use a screening vendor, you also agree to their terms, and any data sharing will be governed by Shield’s Privacy Policy.
Monitoring & Transaction Review
Shield reserves the right to review your information to ensure compliance with applicable laws and internal policies. This may include monitoring on-chain activity associated with your wallet. We may block transactions at our discretion if they are deemed to violate laws or these Terms.
Failure to Provide Required Information
If you fail to provide requested information in accordance with applicable anti-money laundering laws after becoming a client, your account may be suspended or your agreement with Shield terminated.
SERVICES
Depending on the jurisdiction, users can purchase digital assets using a bank wire transfer or exchange digital assets with the proceeds deposited directly into their bank account.
Shield works with authorized third-party provider(s) to facilitate money transmission activities. As a result, the name appearing on your transaction may not reflect Shield's name.
TRANSACTION CONFIRMATIONS
You acknowledge that each cryptocurrency transaction must be confirmed on its respective network or blockchain. You understand and agree that Shield is not responsible for any delays in confirmation and is not liable for any damages resulting from such delays.
TRANSACTION FEES
We reserve the right to charge fees for the use of Shield's services. Fees are set on a per-client basis, and each client enters into a specific, confidential contract with Shield outlining the agreed-upon fees. All applicable fees will be clearly disclosed prior to the completion of any transaction, and your acceptance of these fees will be required before the transaction can be finalized.
RISKS
By accessing or using the Site, you acknowledge and agree to the inherent risks associated with cryptographic systems, blockchain-based networks, and digital assets, including but not limited to the following:
1. Cryptocurrency Risks: You understand that cryptocurrencies can experience rapid fluctuations in value, may decline significantly or even become worthless, and that Shield has no control over the loss of value of any cryptocurrency. Trading or holding cryptocurrencies may lead to substantial losses, and you assume full responsibility for any loss or decrease in value, including losses due to cyber theft or other means. You further acknowledge that cryptocurrency transactions are irreversible, and fraudulent or accidental transactions may not be recoverable.
2. Private Key Security: Blockchain networks use public/private key cryptography, and you are solely responsible for securing your private key(s) when interacting with funds. Shield does not have access to or control over your private key(s) for self-custodial wallets. Loss of private key(s) will result in permanent loss of access to your digital assets, and Shield is not responsible for any such loss.
3. Platform and Blockchain Network Risks: You acknowledge that Shield does not control or guarantee the functionality, security, or availability of the underlying blockchain networks or their software. Blockchain networks are open-source and may be subject to sudden changes in operating rules, such as “forks”, which could affect the Site. Additionally, you understand that the Site relies on third-party platforms for transactions, and any changes to their terms or availability could affect your access to the Site.
4. Regulatory Risks: Cryptocurrency activity may not be regulated in many jurisdictions, and where it is, regulations are subject to change. You are responsible for ensuring that your use of the Site complies with all applicable laws. The Site and your digital assets may also be subject to regulatory inquiries or actions, which could impede the availability or functionality of the platform.
5. Technology and Security Risks: You acknowledge that blockchain technology and cryptography are evolving fields. Technological advances, such as quantum computing or other cryptographic breakthroughs, may present new risks to your digital assets. Shield may attempt to address these risks by updating smart contracts or security measures, but no system is fully secure, and you understand that Shield is not liable for any loss resulting from these risks.
6. Irreversible Transactions: Blockchain-based transactions are final and irreversible, and you acknowledge that no refunds will be provided. You agree to bear all risks related to the transactions you perform on the Site, including the loss of funds from fraudulent or accidental transactions.
7. Liability Waiver: You understand and agree that Shield is not responsible for any losses you may incur, including those resulting from fluctuations in asset value, theft, loss of wallet access, or technological failures. You agree that all transactions are made at your own risk, and you are solely responsible for evaluating the risks of any transaction. Shield disclaims any responsibility for the security of your assets and assumes no liability for the consequences of using the Site.
By using the Site, you confirm that you have reviewed these risks, have sufficient knowledge and experience to understand the risks involved, and are solely responsible for any decisions you make related to cryptocurrency transactions. You waive and release any claims against Shield for any losses or damages incurred while using the Site, including those arising from regulatory actions, technical issues, or cryptocurrency-related risks.
NO ADVISORY OR FIGUCIARY RESPONSIBILITIES
All information provided through your access and use of the Services is for informational purposes only and should not be considered professional advice. You should not take, or refrain from taking, any action based on the information found on the website or any other content we make available, including but not limited to blog posts, articles, third-party links, Discord content, news feeds, tutorials, tweets, and videos. Before making any financial, legal, or other decisions related to the Services, you should seek independent advice from a qualified professional in the relevant field. The Terms do not create or impose any fiduciary duties on us. You acknowledge that our only duties and obligations to you are those expressly outlined in these Terms.
SUSPENSION AND TERMINATION OF ACCOUNT
Shield reserves the right, at its discretion, to take action regarding your account if: you violate any terms of these Terms; provide false or misleading information to Shield; engage in fraudulent, inappropriate, or offensive behavior towards Shield; have any of your purchases or deposits denied; or participate in any activity that may be deemed contrary to fair business practices, violates laws, or is harmful to Shield’s interests or reputation. Possible actions that Shield may take in response to such conduct include, but are not limited to, issuing warnings, temporarily suspending Services, or temporarily suspending your account. Account termination will only be considered for serious violations, or after multiple violations, and only after attempts to communicate with you, where possible.
If your account is terminated, you agree that:
● Your access to the Services, as well as your user account and password, will be immediately revoked;
● You must delete or destroy all copies of the Services;
● Any current or future entitlements, rights, or privileges related to Shield or your use of the Services, as of the termination date, will be revoked;
● All other rights under these Terms will be terminated.
Shield will make reasonable efforts to notify you of any minor breaches of these Terms that come to its attention, providing you with a reasonable time to address the breach and explain why your account should not be terminated. You will be notified of Shield's decision and the reasons for it.
PROHIBITED USES
You are prohibited from using the Site for the following activities ("Prohibited Uses"). The activities listed below are examples, but not an exhaustive list, of Prohibited Uses. If you are unsure whether your use of the Site constitutes a Prohibited Use or have other questions about these requirements, please contact us at support@getshield.xyz. By using the Site, you confirm that you will not:
● Violate any Applicable Laws, including anti-money laundering and sanctions laws (e.g., BSA, OFAC).
● Infringe on intellectual property rights, including unauthorized use of Shield’s name or logo.
● Disrupt or impair the Site’s functionality or others’ use of it.
● Bypass content-filtering, security measures, or access controls, including using a VPN.
● Use automated tools (e.g., robots, scrapers) or introduce harmful materials (e.g., malware, viruses).
● Provide false or misleading information, or engage in fraudulent activities.
● Transmit or exchange digital assets from criminal activity (e.g., terrorism, tax evasion).
● Engage in offensive, discriminatory, harassing, or violent behavior.
● Access the Site from prohibited jurisdictions, as determined by us.
● Harass, abuse, or harm any individual or entity, including Shield employees.
● Impersonate others or misrepresent your identity.
● Encourage or assist others in engaging in prohibited activities.
PROHIBITED BUSINESS
In connection with your use of our Services, you agree and represent that you will not engage in any Prohibited Business, as defined herein. We reserve the right to monitor, review, retain, or disclose any information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests. Additionally, we reserve the right to cancel or suspend your Account at any time, without prior notice, if we determine, at our sole discretion, that your account is associated with a Prohibited Business.
By opening an Account, you acknowledge and agree that the following non-exhaustive list of businesses, practices, and sale items are prohibited from using our Services (each a "Prohibited Business"). You agree not to use our Services to facilitate or assist in the operation of any of the following or any similar activities:
1. Entities transacting with parties on U.S. Government sanctions or restricted lists. 2. Marijuana-related businesses, including manufacturers and dispensers. 3. Defense sector entities or those involved in arms, military equipment, or weapons of mass destruction. 4. Entities using anonymous or fictitious accounts. 5. Entities issuing bearer shares unless held by an authorized custodian. 6. Entities whose identities or beneficial owners cannot be verified. 7. Entities suspected of financial crimes or terrorist financing. 8. "Shell banks" with no physical presence or effective supervision. 9. Unlicensed or unregistered Money Service Businesses. 10. Unlawful internet gaming entities, including developers and payment processors. 11. Adult entertainment businesses, escort services, or pornographic products/services. 12. Payday lending businesses and their principals. 13. Entities acting as missions, consulates, or embassies for a sovereign state. 14. Gambling businesses, including online casinos, betting platforms, and lottery services. 15. Businesses involved in the sale, distribution, or manufacturing of firearms, ammunition, and related accessories. 16. Precious metal dealers and entities engaged in high-value commodity trading. 17. Businesses that primarily conduct cash transactions without appropriate regulatory oversight. 18. Foreign exchange (FX) services that are unregulated or engage in suspicious activities.
SANCTION AND RESTRICTED TERRIRORIES
Shield is based in the United States, and as such, our Services are governed by U.S. laws and regulations. Accessing the Services may not be legal for certain individuals or in certain countries. If you access the Services from outside the United States, you do so at your own risk and are responsible for complying with local laws. You also represent and warrant that your use of the Services will comply with all applicable U.S. laws.
Specifically, you may not engage in cryptocurrency transactions through our Services if: (1) you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, Syria, or any other country subject to U.S. embargoes or sanctions, or if you are on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Commerce Department’s Denied Persons List, Unverified List, Entity List, or any other list under U.S. sanctions, or (2) you intend to supply acquired cryptocurrency or any of our Services to Russia, Cuba, Iran, North Korea, Sudan, Syria, or any other country under U.S. embargo or sanctions (or nationals or residents of those countries), or to individuals or entities on the Specially Designated Nationals List, Denied Persons List, Unverified List, Entity List, or subject to HM Treasury’s financial sanctions regime.
SECURITY
We have implemented a range of advanced security measures designed to safeguard your Digital Assets from unauthorized access, theft, and other potential threats. These measures include industry-standard encryption, multi-factor authentication, regular security audits, and continuous monitoring to detect and prevent any suspicious activity. Additionally, we employ best practices in securing our systems and infrastructure. While we take every precaution to protect your Digital Assets, it is important to understand that no security system is entirely impenetrable. As such, we cannot guarantee the absolute security of your Digital Assets, and there is always some inherent risk associated with digital transactions and storage.
SHIELD'S INTELLECTURAL PROPERTY
The Services include copyrighted materials, trade secrets, and other proprietary content. You acknowledge that the source code is a confidential trade secret of Shield. You agree not to reverse engineer, decompile, modify, publicly display, create derivative works from, disassemble, or otherwise reproduce or distribute the Services or any part of them. You are prohibited from selling, assigning, sublicensing, renting, leasing, lending, or transferring the Services to any third party, whether directly or indirectly. Any attempt to assign in violation of these Terms is void. Additionally, you agree not to remove or alter any copyright notices, trademark symbols, author attributions, or other markings on the website or within the Services.
LINKED SITE
For your convenience, our website or Services may include hyperlinks to third-party websites that are not under our control. We do not endorse or sponsor these websites and are not responsible for their availability, accuracy, content, or any other aspect. We disclaim all liability related to these websites, including any access to and use of them, as well as the use of any links provided. Additionally, to the fullest extent permitted by law, we make no representations or warranties regarding any services made available, sold, or provided to you by third parties. Your use of third-party websites and any purchases made through them are governed by the terms and conditions of those websites. You acknowledge and agree that you will not bring any claims or lawsuits against Shield arising from your use of third-party websites, whether linked through our website or not.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHIELD SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE ARISING FROM NEGLIGENCE, BREACH OF CONTRACT, DEFAMATION, COPYRIGHT INFRINGEMENT, OR OTHER INTELLECTUAL PROPERTY VIOLATIONS, CAUSED BY THE USE, DISTRIBUTION, OR EXPLOITATION OF INFORMATION OR CONTENT FROM THIRD PARTY SERVICES.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Shield, along with its parents, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, licensors, and partners, from any and all claims, losses, liabilities, demands, damages, costs, or expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services, or any other feature, product, service, or promotion provided by Shield; (b) any claim of third-party intellectual property infringement; (c) uploading, posting, emailing, reproducing, transmitting, or otherwise distributing content or materials by you; or (d) any breach of these Terms by you or any users of your account with Shield. Shield reserves the right to assume exclusive defense and control of any matter for which you are obligated to indemnify, and such assumption will not relieve you of your indemnity responsibilities.
ARBITRATION
This agreement governs dispute resolution between you and Shield. By using Shield's Services, you agree to resolve disputes exclusively through binding arbitration, waiving the right to court proceedings or class actions.
I. Scope and Applicability. All claims and disputes that cannot be resolved informally or in small claims court will be settled through individual arbitration. This agreement applies to Shield, its affiliates, employees, agents, successors, and assigns. Claims for injunctive relief related to intellectual property rights are excluded.
II. Notice and Informal Resolution. Before arbitration, the initiating party must send a written Notice of Dispute outlining the claim and requested relief. Both parties will attempt to resolve the dispute informally. If unresolved within 60 days, either party may proceed with arbitration.
III. Arbitration Rules. Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. A single arbitrator will oversee proceedings in English.
IV. Hearing and Location. Arbitration may occur in person, by phone, online, or via written submissions. If an in-person hearing is needed, it will be within 100 miles of your residence, or another agreed-upon location.
V. Costs and Fees. Each party covers its legal fees. Shield will cover arbitration costs if deemed prohibitive unless the claim is found frivolous. If the arbitrator awards you more than Shield’s last settlement offer, Shield will pay the greater of the award or $2,500 and may reimburse reasonable attorney fees.
VI. Arbitrator Authority. The arbitrator has the authority to grant monetary and non-monetary relief and must provide a written decision. The arbitration award may be enforced in any court.
VII. Waiver of Jury Trial and Class Actions. YOU AND SHIELD WAIVE THE RIGHT TO A JURY TRIAL. DISPUTES MUST BE ARBITRATED INDIVIDUALLY; NO CLASS ACTIONS OR CONSOLIDATED CLAIMS ARE PERMITTED.
VIII. Confidentiality. Arbitration proceedings and awards shall remain confidential, except as required by law.
IX. Severability and Modification. If any part of this agreement is unenforceable, the rest remains effective.
X. Small Claims and Emergency Relief. Either party may pursue small claims court actions. Emergency equitable relief may be sought in court for intellectual property disputes, without waiving arbitration obligations.
XI. Governing Law and Jurisdiction. This agreement is governed by Delaware state law. If arbitration is inapplicable, disputes will be resolved in Delaware courts.
This agreement survives the termination of your relationship with Shield.
GOVERNING LAW
The interpretation, enforcement, and any disputes related to these Terms or the Site will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. You agree that we may initiate legal proceedings to enforce or validate our intellectual property rights in any court with proper jurisdiction. For all other matters not subject to arbitration under these Terms, the state and federal courts located in Delaware shall have exclusive jurisdiction. You hereby waive any objections to the venue in such courts.
MISCELLANEOUS
These Terms, together with the Privacy Policy (which may be updated or modified periodically), constitute the entire agreement governing your access to and use of the website, Services, and any related features, materials, information, or offerings available through the website or Shield. Our properly maintained electronic or physical copy of these Terms will be considered the authoritative, complete, and legally binding version, and you agree not to dispute its validity, authenticity, or enforceability in any legal proceeding related to these Terms.
Unless explicitly stated otherwise, these Terms do not confer any rights, benefits, or remedies to any third party. Shield reserves the right to transfer its rights and obligations under these Terms to a third party at any time without prior notice. You may not assign these Terms without obtaining our prior written consent. These Terms are binding upon and will benefit the parties and their respective successors and permitted assigns.
If any provision of these Terms is found to be void, invalid, unenforceable, or unlawful by a competent authority, the remaining provisions shall continue in full force and effect. You are responsible for ensuring compliance with all applicable laws in the jurisdiction from which you access the website, as well as any other relevant jurisdictions. You agree not to access or use the website, Services, or any related features, materials, or information in violation of any applicable laws or these Terms.
QUESTIONS REGARDING THE WEBSITE OR THESE TERMS
If you have any questions about the website, the Services, or these Terms, please feel free to contact us via email at support@getshield.xyz.
ACKNOWLEDGEMENT
BY ACCESSING AND USING THE WEBSITE AND THE SERVICES, YOU AGREE TO COMPLY WITH THESE TERMS AND THE PRIVACY POLICY REFERENCED HEREIN.
